Return Info

We offer a 30-day return policy for online orders. This means you have 30 days from the date you receive your item to request a return.

• Items must be unworn, unused, with tags, and in their original packaging.
• A receipt or proof of purchase is required.

To initiate your return, click here to complete the process online. Once approved, you’ll receive detailed instructions on how and where to send your package.

If you encounter any issues with the process or have questions, feel free to email us at contact@leavysshoes.com.

Note: Customers are responsible for return shipping costs unless the item is defective or damaged. Items sent back without prior approval will not be accepted.

Items purchased in-store may be returned for an exchange or store credit. Refunds are not available for in-store purchases.

For defective or faulty items:

• Your statutory rights entitle you to a repair, replacement, or refund.

EU Cooling-Off Period: For online purchases shipped within the EU, you have the right to cancel your order within 14 days of receiving the goods, without giving a reason.

• Items must be unworn, unused, with tags, and in their original packaging.
• A receipt or proof of purchase is required.

To exercise your cooling-off rights, follow our return process or contact us for assistance.

International Orders: For customers outside Ireland:

• Returns must be sent to: 113 O’Connell St, Limerick, V94 X012, Ireland.
• Customers are responsible for return shipping costs, including customs duties or taxes.

We recommend using a tracked shipping service and clearly marking the return as "Returned Goods" on customs documentation. Click HERE to contact us for assistance.