Shipping Info
Our goal is to deliver your order as quickly and seamlessly as possible. Here’s everything you need to know about shipping with us.
Shipping in Ireland
- Standard Delivery: €4.99 (Tracked) - 1-2 business days
- Express Delivery: €6.50 (Tracked) - Next business day (Order by 1 PM, Monday–Friday)
- Free Delivery: On all orders over €69 (Tracked - 1–2 business days in most cases)
Cutoff Time: Orders placed before 1 PM (Monday–Friday) are dispatched the same day. Orders placed after this time will be shipped the next business day.
Northern Ireland
- Standard Delivery: €4.99 (Tracked) - 1-2 business days
- Free Delivery: On all orders over €69 (Tracked - 1-2 business days)
Click & Collect
Enjoy the convenience of collecting your order in-store at no extra cost.
- Select "Pick up in Store" at checkout.
- Choose your preferred store.
- Receive two notifications:
- Order confirmation
- Notification when your order is ready for collection
- Bring your confirmation SMS/Email or order number to collect your order.
Collection Timeframe: Orders are typically ready within 1-2 hours.
International Shipping
Zone 1
Belgium, Channel Islands, France, Germany, Great Britain, Guernsey, Isle of Man, Jersey, Luxembourg, Netherlands
- Standard Delivery: €7.99 (Tracked) - 3-6 business days
- Free Delivery: On orders over €99
Zone 2
Albania, Andorra, Austria, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, French Dependencies, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Republic of North Macedonia, Malta, Republic of Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine
- Standard Delivery: €24.50 (Tracked) - 4-8 business days
Delivery Exceptions
While we aim to deliver promptly, some areas may experience delays:
- Unforeseen Events: Weather conditions, strikes, or high-volume periods (e.g., Christmas) could impact delivery times. We’ll notify you of any delays where possible.
Customs and Duties
For international customers, additional customs, duties, or taxes may apply based on your country’s regulations. Please note:
- These charges are not included in our shipping fees.
- Customers are responsible for paying any applicable fees before receiving their order.
If you’re unsure about potential charges, we recommend checking with your local customs office.
Order Journey
- Order Confirmation: We’ll email you to confirm your order.
- Dispatch Notification: A tracking number will be sent via email once your order ships.
- Delivery Updates: Track your package at every step until it reaches your door.
Pre-Orders
For pre-order products, delivery timelines will vary. Details are provided on the product page and in your order confirmation email.
Tracking Your Order
All orders are assigned a tracking number. You’ll receive this via email when your order is dispatched, so you can monitor its progress.