Womens
Mens
Shipping Info
We’re committed to delivering your order quickly and hassle-free. Whether you’re in Ireland or halfway around the globe, our shipping process is designed to get your package to you safely and on time. Below, you’ll find detailed information on shipping costs, delivery times, tracking, and how to handle any potential customs duties or taxes. We’ve also included handy tips to ensure you never miss a delivery, as well as instructions for our popular Click & Collect option.
Looking for more details on returns? Check out our Returns Policy for information on exchanges, refunds, and more. Keeping you informed at every step is our priority. If you have any questions, you can always contact our Customer Service Team for personalised support.
Shipping in Ireland
- Standard Delivery: €4.99 (Tracked) – 1-3 business days
- Express Delivery: €6.50 (Tracked) – Next business day (Order by 1 PM, Monday–Friday)
- Free Delivery: On all orders over €69 (Tracked – 1–3 business days in most cases)
Cutoff Time: Orders placed before 1 PM (Monday–Friday) are dispatched the same day. Orders placed after this time will be shipped the next business day. We work closely with reliable carriers to ensure your order is handled with care at every stage.
All Irish deliveries are handled by An Post, providing tracked shipping for peace of mind.
Northern Ireland
- Standard Delivery: €4.99 (Tracked) – 1-3 business days
- Free Delivery: On all orders over €69 (Tracked – 1-3 business days)
Given Northern Ireland’s proximity, delivery times are typically quick. However, occasional regional events or carrier availability can influence exact delivery windows. You’ll be notified of any significant delays.
Click & Collect
Enjoy the convenience of collecting your order in-store at no extra cost.
- Select "Pick up in Store" at checkout.
- Choose your preferred store.
- Receive two notifications:
- Order confirmation
- Notification when your order is ready for collection
- Bring your confirmation SMS/Email or order number to collect your order.
Collection Timeframe: Orders are typically ready within 1-2 hours. We’ll hold your order for up to seven days to give you plenty of time to pick it up.
International Shipping
Zone 1
Belgium, Channel Islands, France, Germany, Great Britain, Guernsey, Isle of Man, Jersey, Luxembourg, Netherlands
- Standard Delivery: €7.99 (Tracked) – 3-6 business days
- Free Delivery: On orders over €99
Shipments to these countries are generally smooth. You’ll receive a tracking number to stay updated on your order’s journey from dispatch to delivery.
Zone 2
Albania, Andorra, Austria, Bosnia and Herzegovina, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, French Dependencies, Gibraltar, Greece, Greenland, Hungary, Iceland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Republic of North Macedonia, Malta, Republic of Montenegro, Norway, Poland, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine
- Standard Delivery: €24.50 (Tracked) – 4-8 business days
Please note, transit times can vary based on customs clearance and local delivery services. If you have any questions about delivery timelines, feel free to visit our FAQ for more details.
Delivery Exceptions
While we aim to deliver promptly, some areas may experience delays:
- Unforeseen Events: Weather conditions, strikes, or high-volume periods (e.g., Christmas) could impact delivery times. We’ll notify you of any delays where possible.
We collaborate with trusted global carriers to minimise any disruptions. However, events beyond our control sometimes happen. Rest assured we’ll keep you updated.
Customs and Duties
For international customers, additional customs, duties, or taxes may apply based on your country’s regulations. Please note:
- These charges are not included in our shipping fees.
- Customers are responsible for paying any applicable fees before receiving their order.
If you’re unsure about potential charges, we recommend checking with your local customs office. Learn more about international customs regulations here. (This external link provides official guidance for EU countries and beyond.)
Order Journey
- Order Confirmation: We’ll email you to confirm your order.
- Dispatch Notification: A tracking number will be sent via email once your order ships.
- Delivery Updates: Track your package at every step until it reaches your door.
We pride ourselves on transparent communication. In the rare event of a delay, we’ll email you promptly and provide updates until your order arrives.
Pre-Orders
For pre-order products, delivery timelines will vary. Details are provided on the product page and in your order confirmation email. You’ll receive separate updates if there are any changes to the estimated dispatch date.
Tracking Your Order
All orders are assigned a tracking number. You’ll receive this via email when your order is dispatched, so you can monitor its progress.
All orders within Ireland are shipped using An Post. You’ll receive tracking details to monitor your package’s journey.